SMS / Text Messaging Program Terms

Program name: Smartchoice Air Conditioning, Heating & Electrical SMS Notifications, operated by Smartchoice Service Inc (doing business as Smartchoice Air Conditioning, Heating & Electrical), a licensed HVAC and Electrical contractor in Santa Ana, CA.

1. Program Description

• What we send: service-related, non-marketing text messages from Smartchoice Air Conditioning, Heating & Electrical to its own customers — appointment confirmations, appointment reminders, technician on-the-way updates, replies to your questions or reschedule requests, and post-visit follow-ups.
• Message frequency: varies with your service activity. Most customers receive a few messages per appointment.
• Cost: message and data rates may apply, depending on your mobile phone service plan. Smartchoice Air Conditioning, Heating & Electrical does not charge for texts.

2. How You Opt In

• Online: by ticking the optional consent checkbox on our booking form. The checkbox is never pre-checked and consent is never required to book service.
• By phone: by giving a verbal yes when our office staff read you the consent script during a scheduling call. Your answer is recorded with a timestamp.

3. How You Opt Out or Get Help

• Opt out: reply STOP to any message at any time. You will receive one final confirmation text and nothing further. Reply START to opt back in.
• Help: reply HELP to any message, call us at (949) 229-6766, or email info@smartchoice-service.com.

4. Privacy

• Your number is yours: phone numbers collected for this program are never shared with or sold to third parties for marketing purposes. See our Privacy Policy Accessibility.

5. Carriers

• Carrier disclaimer: carriers are not liable for delayed or undelivered messages.

Effective date: 09/23/2026 · Smartchoice Service Inc · Santa Ana, CA · (949) 229-6766 · info@smartchoice-service.com